The training of social workers in the ICF «Jewish Hesed «Bnei Azriel»: resolving difficult situations
I don't know whether you've noticed, but sometimes, in dealing even with the most close and dear people, it is difficult to maintain calm, poise and tact. When emotions go off scale, and mutual misunderstanding turns into mutual claims, it is very important to understand how to behave correctly, so as not to offend the interlocutor and keep the relationship on a good level. Moreover, what can we say about the situation when it is necessary to provide professional services to a client whose health is weakened by long diseases and difficult living conditions and the mood is spoiled by loneliness and frustration? Of course, it's hard. Of course, that is a difficult situation. Of course, there is a way out of it and it is a subject to gradual settlement!
The main thing is to know the right mechanisms for solving complex problems and ways out of any situations. It is the peculiarities of communication in difficult situations and gaining practical skills of communication with clients that the psychological training was dedicated to. It was conducted by the experts of the Training centre of ICF "Jewish Hesed "Bnei Azriel" for social workers. During the training, specialists of Hesed Natalia Timoshenko, Irina Demenko and Irina Kostenko together with social workers studied out in practice various difficult situations, ways to solve them and, most importantly, behavioral models that are appropriate and correct in each case.
We learned about it from the words of those present, for example, Lyudmila D.: "... I received answers to my questions, learned how to position myself and what qualities to develop in myself." But it is so important to know that you have someone to turn to for getting professional support and advice. Another lesson ended with kind words and feedback from the social workers who attended meetings with psychologists, and we at the ICF "Jewish Hesed "Bnei Azriel" were once again convinced how much necessary and useful are regular classes for the employees of Hesed.
See also
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- May 08, 2018 International conference on dementia in the ICF «Jewish Hesed «Bnei Azriel»
- Apr 26, 2018 Europe on two feet a day with ICF «Jewish Hesed «Bnei Azriel»
- Apr 13, 2018 Wool painting is exhibited for the first time in ICF «Jewish Hesed «Bnei Azriel»
- Apr 13, 2018 An unexpected guest Valery Vinarskiy in ICF «Jewish Hesed «Bnei Azriel»
- Apr 12, 2018 Studying Jewish traditions in the ICF «Jewish Hesed «Bnei Azriel»
- Apr 06, 2018 Meet Passover in ICF «Jewish Hesed «Bnei Azriel»
- Mar 30, 2018 Cosher and joyful Passover!
- Mar 15, 2018 Lessons of peoples wisdom and life secrets in the ICF «Jewish Hesed «Bnei Azriel»
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- Mar 05, 2018 A timeless story in a modern interpretation: Purim in the ICF «Jewish Hesed «Bnei Azriel»
- Feb 27, 2018 Pianist Jonathan Hanke visiting the ICF «Jewish Hesed «Bnei Azriel»
- Feb 26, 2018 Hag Purim Sameah!
- Feb 21, 2018 «Tea with the Rabbi»: on the meanings of Purim with the Chairman of the Kyiv city Jewish community Tuvia Shengait in the Kiev Hesed
- Feb 19, 2018 «New and old Odessa» in the ICF «Jewish Hesed «Bnei Azriel»
- Feb 16, 2018 Academician V. N. Melnichenko visiting the ICF «Jewish Hesed «Bnei Azriel»
- Feb 16, 2018 Duet «MichElle» gathers friends in the ICF «Jewish Hesed «Bnei Azriel»
- Feb 09, 2018 The legendary Pavlo Zibrov sings in Jewish Hesed
- Feb 06, 2018 The trees of our soul: a solo exhibition of Slava Zaymak in Kiev Hesed
- Jan 26, 2018 The training for the social workers in the ICF «Jewish Hesed «Bnei Azriel»
- Jan 26, 2018 The Birthday of Vladimir Vysotsky in the ICF «Jewish Hesed «Bnei Azriel»
- Jan 26, 2018 Literary works of the wards of ICF «Jewish Hesed «Bnei Azriel»
- Jan 26, 2018 The International day of remembrance of the victims of the Holocaust in the ICF «Jewish Hesed «Bnei Azriel»
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